Privacy Policy

Effective: February 19, 2025.

The Rec Recovery Soccer Association (RRSA) is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how RRSA collects, uses, discloses, and safeguards your personal data and how we comply with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA). By using our website and services or making transactions through our payment processor, Stripe Canada, you agree to collect and use your information as described in this policy.

1. Information We Collect: RRSA may collect the following types of personal information:

• Personal Identifiers: Name, email address, phone number, mailing address.
• Payment Information: Credit card or debit card details, billing address (processed securely via Stripe).
• Transaction Data: Details about your purchases or donations, including payment history.
• Technical Data: IP address, browser type, operating system, and device information.

2. How We Use Your Information: RRSA collects and uses your personal information for the following purposes:

• Transaction Processing: To process payments securely through Stripe Canada and to fulfill your orders or donations.
• Communication: To send order confirmations, receipts, event notifications, and other relevant updates.
• Customer Support: To respond to inquiries, resolve issues, and provide customer service.
• Website Improvement: To monitor and improve the user experience, including website functionality and security.
• Marketing Communications (with Consent): To send promotional emails or newsletters, if you have opted in.

3. Disclosure of Your Information: RRSA may disclose your personal information in the following situations:

• Service Providers: We share your personal information with trusted third-party service providers, such as Stripe, who assist us in processing payments, handling customer service, and managing communications.
• Legal Requirements: We may disclose your information if required by law, such as to comply with a subpoena, court order, or legal investigation.
• Business Transfers: Your information may be transferred as part of a merger, acquisition, or sale of assets.

4. Security of Your Information: We take the protection of your personal information seriously. RRSA employs physical, technical, and administrative safeguards to protect your data from unauthorized access, alteration, or disclosure. Payment information is processed securely through Stripe Canada, and we do not store sensitive payment details such as credit card numbers.

5. Your Rights and Choices: As a Canadian resident, you have the right to:

• Access and Update: Request access to and correct your personal information.
• Withdraw Consent: Opt out of marketing communications at any time by clicking the unsubscribe link in any email we send or by contacting us directly.
• Deletion Request: Request the deletion of your personal information, subject to legal obligations or exceptions.

6. Stripe Payment Processing: Stripe is our payment processor, and Stripe securely handles all payment information in accordance with their privacy policy. By making a payment, you agree to Stripe’s collection and use of your data in accordance with their terms. Stripe is compliant with Canadian data privacy laws and adheres to strict security standards.For more information about Stripe’s privacy practices, please review their Privacy Policy: Stripe Privacy Policy

.7. Cookies and Tracking Technologies: We may use cookies, web beacons, and similar technologies to enhance your experience on our website. Cookies help us improve site functionality, track user activity, and tailor content to your preferences.You can manage cookie preferences through your browser settings, but please note that some parts of our website may not function properly if cookies are disabled.

8. International Data Transfers: Although RRSA is based in Canada, we may transfer your personal data to third-party service providers located outside of Canada, such as Stripe, which operates in various countries. By using our services, you consent to the transfer of your data across borders. 

9. Updates to This Privacy Policy: RRSA may periodically update this Privacy Policy to reflect changes in our practices or legal requirements. Any updates will be posted on this page with an updated "Effective Date."

10. Contact Us: If you have any questions or concerns about this Privacy Policy, or wish to exercise your rights, please contact us at:

RRSA Privacy Officer

Email: info@recrecoverysoccer.ca